Rental Conditions

Rental Conditions

User Information

When you lease a vehicle, only the form specified on the contract and delivery person/persons may use. The third parties that are not specified in the contract, any damage that may occur in the use of the tool, no damage guarantee does not apply. Our branches in order to increase the number of car users, “additional driver” service you can buy. An additional driver, the vehicle other than the person who hired the vehicle for use if there is somebody who will have to be bought. For a vehicle can be defined in a maximum of 3 additional drivers, and all drivers are required to sign the contract. A valid driver's license at the time of signature of the rental agreement document with a certificate of driver's licenses driver's license foreign passport of the people who come in on the part that shows the entrance to Turkey must be shown, otherwise it is not possible to sign the rental agreement and (no show) the rental fee will not be refunded. Driver's license and vehicle groups identified in terms of the ages of the year, the lease can be made. The absence of these conditions, in the case of the “young Driver” by purchasing this package you can lease the content of the service pack within the limits. Additional driver and Young Driver service fees on our website, you can learn at our branches and our headquarters booking.

Year of Conditions and driver's license age
groups and year of the vehicle related to a minimum age of driver's license are given in the following table. Both you and the tenant is required to provide additional drive to these conditions.Must have driver's License ID number. Cannot be combined with a new identity with rental licence. You must have your driver's license.





Price Includes

Our car rental prices include car rental insurance standard. Accident reports are complete, the accident according to the defect rates to reflect the loss of value to the user in a certain amount are made. The report did not fully maintained in the event of the absence of reports is considered invalid and a paid repair is performed. If there is any flaw and defect rates incurred the user in complete mutual accident reports, the vehicle and automobile insurance are carried out within the scope of the damaged area.

Services That Are Not Included In The Price

Child seats, additional drivers, winter tires, additional services and GPS navigation comprehensive insurance is not included in the price. Additional hours and days is not included in the cost price. Mileage log is exceeded the specified price is not included in the payment, which will take place in the event. Vehicles in violation of laws and regulations due to the use of criminal process is done in case, the costs (fines, vehicle to vehicle, withdrawal, etc.) is not included in the price. Rubber, glass, headlights, and the cost of damage is not included in the price. Rubber, assurance can be covered with glass and headlight.

Rental Period

Our tools on a daily basis at least 24 hours, can be rented on a monthly basis over 30 days.

In case of possible delays:
in case of a 30-minute delay will not be charged,

30 minutes to the delay in the case of 1/3 of the current rental fee

In the case of a delay of over 2 hours, the current price of the car rental 2/3

In the case of a delay of over 3 hours, which is valid for a daily rental fee added to your agreement with the relevant day, the collection will be made to your credit card.

Delivery or Pickup or return it to your branch at closing time you will need to return the car at that time. 2 hour delay option does not apply to leases with a branch at closing time delivery or retrieval time.

Fuel

Please deliver your vehicle with the level of fuel you have checked out. In the event the vehicle with less fuel is delivered, missing, missing added to the cost of the fuel the fuel price of 40% by adding a service fee will be charged.

Delivery Of The Vehicle

Return To The Branch:

You have rented your car when you want to return the branch to a different branch than “one direction” a fee will be applied.

One-way fee within the same city, received from the branch to a different branch or delivery is applied at certain points when you check in.

Check the address and address to deliver to:

Address and our delivery service varies according to the availability at the delivery address at our branches. You want to rent, you may contact our branch for full details. Must have been a delivery or service before never to return to address and payment can only be used in case of a rental online.

Assurances & Additional Products

Our campaign and the price varies according to vehicle assurance. Guarantee details, in the form of your contract and delivery are described. For information about any additional guarantees and limits on fees you might need on our website or you can consult our leasing center to our branch, you make your booking. Our guarantee we guarantee to offer you detailed information about our packages and the service is as follows.

Damage Mini Guarantee: 2.000 TL including VAT statement in the provision of repair of unilateral damage to the tenant with offers the advantage of the guarantee. Depreciation is not included.

Midi Damage Guarantee: 4.000 TL including VAT statement in the provision of repair of unilateral damage to the tenant with offers the advantage of the guarantee. Depreciation is not included.

Super mini Damage Guarantee: 6.000 TL VAT included unilateral damage of the tenant with the statement in the provision of repair offers the advantage of that guarantee. Depreciation is not included.

Super Mini Plus Damage Guarantee: 9.000 TL VAT included unilateral damage of the tenant with the statement in the provision of repair offers the advantage of that guarantee. Depreciation is not included.

Package Maximum Assurance : The Assurance Of Mini Damage, Personal Accident Assurance 3. Assurance assurance assurance and liability against individuals covering a suite of lcfa.

Super Maximum Security Package: Super Mini Assurance Damage, Personal Accident Assurance 3. Assurance assurance assurance and liability against individuals covering a suite of lcfa.

Super Plus Package Maximum Assurance: Super Mini Plus Damage Assurance, Personal Accident Assurance 3. Assurance assurance assurance and liability against individuals covering a suite of lcfa.

The cancellation of the exemption limit traffic insurance Against damage to vehicle in the payment of 25% your responsibility cancels. 200000TL for the year 2025 is limited.

3. Parties against Liability Assurance: Compulsory Third party liability (TPL) insurance added to 3. shall be held within the framework of the parties against the specified limits.

Personal accident Assurance: within the limits of the persons inside the vehicle, driver and insurance guarantees.

Last minute cancellation Guarantee: your reservation, cancellation fees, offers the opportunity to cancel prior to 3 hours from delivery time.

Roadside assistance Assistance: the exploding tire changing, fuel due to end of towing, towing due to wrong fuel, battery replacements and auto locksmith services encompass. Each service is a one-time $ 350 as a limit is given.

FG: is the assurance that the headlight of the vehicle is offered for damage. Limited to 1 piece.

AGE: vehicles for damage of glass and mirror is the assurance that is offered. Limited to 1 piece.

LG: is the assurance that damage the tires of the vehicles offered. 1 is limited by the tire.

Car rentals in addition to our products and services that you can purchase are as follows. Information about fees and booking details on our website, you can contact our branches and our headquarters. Products are subject to availability.

• Child seats and booster
• Navigation
• Return address (rental, you can be assured will be held at the branch.)
• Young Driver Service
• Additional Driver Service
• Vehicle Type Quick Charger Adapter
• Baby Car Seat
• Baby Stroller
• Winter Tires
• Additional Packages Miles
• No Smoking Service
• HGS Tag
• Electric Scooter
• Driver

Traffic Fines

Failure to follow the traffic rules of each type as a result of a traffic ticket (incorrectly the box office, including the use of bridges and highways) and the payment of the cost of services will be made to the credit card that belong to the tenant named in the contract. A traffic ticket is issued, in case of 30% by adding a service fee will be collected.

HGS Transitions

All our vehicles are there HGS. Your rental period ends, when your usage reaches our offices HGs and migration fee is charged to your credit card information. Related to toll collection process is attached to the Directorate General of highways than the usual time for late Collection possible. Transition to issuing an invoice in due HGS + VAT charge is made.

General Conditions Of The Rental Contract

To review the general terms of the rental agreement , please click here.

The Limits Of Vehicle Miles Groups

The daily limit, if you exceed the monthly limit, the total amount of the contract, regardless of the day of the respective vehicle group exceed the monthly limit of KM. Additional miles can be purchased in packs of additional services from the page. At the time of the return of the vehicle, the current will be invoiced at the prices Asim km.

Terms of payment and security

Vehicle rental fees, service fees and additional product along with the amount of the collateral at the beginning of the lease the tenant's personal are collected in advance from one credit card. With respect to the differences that may occur at the end of the rental charged to the credit card or refunded wage is carried out. Our branch of tenants must be present in person at an additional driver or a credit card that belongs to a different person is not accepted. You will run red with the transaction with us in advance if the card information of the person will be performed should be given. In such a case, additional service fees are taken and are required to sign the cardholder's agreement.

Guarantee Fee:

Vehicle rental fee, except for vehicle groups, which varies between 20.000 TL 3.000 TL is determined according to the amount of the collateral and the credit card is charged at the start of rental to the tenant's personal (blocked) are. The collateral amount charged, the vehicle in the case of the retrieval as it is delivered to you, at least you are not fully refundable within 14 working days.

Security

To make your shopping more secure www.yayayok.com.tr uses an SSL security certificate.

Booking, contracts and Change

“Now pay with a credit card” and “pay later at the office” Preferential Bookings:

“Now pay with a credit card” and “pay later at the office” preferential purchase reservations for a change of branch, except for the vehicle group, the date of booking may change, you can add and remove additional product. Some changes may lead to price variations. If the branch is requested to be made the change to buying an existing and a new booking cancel the reservation should be made. Unfortunately when new booking, your reservation will not be valid on previous prices. Recalculation will be made according to the price of the new branches.

Early Lease Return:

Since the start of the rental vehicle in the event that the range of dates prior to booking be returned, no refunds can be given.

Rental Extension:

Since the start of the booking dates of the rental of the vehicle in case there is demand for rentals longer than the interval calculated by the system, after which the price will occur again/extra fees that may occur, will be charged to the credit card presented at the start of rental. The extension of the vehicle in case the vehicle desired by another customer you may need to change a booking you have come previously.

No-Show Policy:

At the time of taking delivery of the vehicle specified in the reservation in case of failure to take delivery of the vehicle after 3 hours of no-show from the group will enter a state and no vehicle will not be guaranteed. Case of no-show, your reservation will be canceled at the end of 4 hours.

Cancellation and refund policy:

The date the reservation is made reservations at time of booking may be cancelled and in such a case 120 hours, no fee will be charged.

Except for the above conditions if you wish to cancel your reservation, just 3 days from you the car rental fee will be charged.

Important Notices

• All fees will be charged to the tenant's personal credit card for rent. Debit card, virtual card, debit card does not apply.
• Foreign citizens who will make the rental must have international driving certificate.
• In any case of damage, your insurance to be valid, the emergency hotline to report it to you and your vehicle from the place of the accident, notify the police and gendarmerie teams without moving traffic or traffic, “the police report along with an alcohol report” you will need to obtain. People who had an accident in traffic accidents, accidents on The Shape of the damaged material if agreed to “Materially Damaged accident report” can also be arranged.
• If the vehicle is stolen, a police search by means of “Theft in the determination report” should be taken. Along with the report received the license key and the vehicle must be delivered to us.
• Your vehicle in an accident, the theft of the vehicle, failure, tire blowout, and in case you need any urgent help, 7 days 24 hours service all over Turkey 0542 33 444 33 “emergency aid”, you can call our line.
• Abroad: we no insurance does not apply outside the borders of Turkey, as Turkey, also outside the borders of the removal of our vehicles is prohibited. Please check the delivery form and your agreement.
• Car Group car rental reservation is confirmed and for any brand and/or model is not guaranteed.
• Vehicle lessor in good condition in the delivery of user error and/or careless, indiscreet, etc. reasons (counted) limited, transmission incorrect gear failure due to be replaced, the warning light is still on, although continuing to use the damage that will occur due to the vehicle, damage that has occurred by shooting from underneath the vehicle, damage to components, such as tires and wheels, fuel-induced breakdown and damage, accidents that occur in violation of traffic laws, damage to the ceiling of the vehicle, upholstery, plastic, leather to damage to the parts, to be drawn, combustion, etc.) of all kinds, including mechanical and electrical, you agree to pay all damages. This is beyond the scope of the insurance and guarantees, including all mechanical and electrical damages.
• If you need support in the event of damage we recommend to contact your branch.
• Free of charge winter tire options is offered as an additional product and service. Winter tires are subject to availability and varies according to regional and branch. You will hire inventory you will need to do the verification by contacting the branch.
• The road transport regulation within the scope of the class N1 and located in n1g car, truck and transported the vehicle to be registered as type to carry goods without trade is done with. Additional documents may be requested from the drive before the rental. You can contact us for detailed information.
• Kesinlesip for all groups of the reservation, your vehicle must comply with in order to receive a financial analysis yayayok your rental criteria. All banks loans, credit cards and overdraft account, the total limit of your credit information and debt products of your products and so forth open/closed was informed that, according to your credit and past payment performance productsFindeks regardless of your score, an assessment can also be made.
• Our company will apply for the first time to rent the car during the rental findeks to our customers so that inquiry will be made. FINDEKS rentals in inappropriate situations, data may not be available.
• Your financial analysis, you will hire, you can book via the call centre or go to the branch.
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ATTENTION!

 The insurance benefit will remain outside the scope of the insurance will be invalid and any damage guarantee:

- With her name on the lease of the vehicle shall be persons,

- To be used outside the conditions of normal use of the vehicle (the vehicle engine to be used with high heat, poor road conditions or a flat tire on walking, in a vehicle with the wrong fuel filling, and other similar situations),

- Use outside of traffic rules (the legal speed limits are exceeded, a red light, passing,and other similar violations),

- Vehicle under the influence of alcohol or drugs use,

- Damage to cargo carried in the vehicle or cause an accident you have,

- Vehicle used to be careless and regardless of the measure (the speed adjustment is not made in rainy weather road conditions, failure to follow the vehicle in front, at least from a safe distance, and other similar uses),

- The event of theft or an accident that occurred at the time of contact which will be given to the customer are notified on their phone, abandonment of the vehicle at the crash site (except in the case of blocking status was determined by having a doctor's certificate),

- Occurring in an accident reports as required from the relevant authorities within 48 hours (and alcohol traffic report) that is not taken,

- In the event of theft of the vehicle of original key can not be delivered.

- Despite the expiration of the rental period without receiving prior approval, and delivering the car,

- To be transported inside the vehicle for damage to the tool or the opposite side,

- Rubber, glass, headlights, collision or damages is not included. This insurance can also be purchased.

- 3. the amount of monetary compensation arising from damage to parties, are covered under the compulsory liability insurance coverage. The customer is responsible for amounts that fall outside the boundaries of collateral.

In case of failure in foreign language translations, documents prepared in the Turkish language is valid, and will not have a validity of foreign languages.